Hello, I'm a total noob to M-Series, but I just spent about 30 minutes on hold with both the Martin Customer Support phone numbers, unable to speak to anyone (both the ones in Denmark and in the US).
I have a brand new M2PC and an M-Play, and am having trouble getting them set up. I just installed MPC on my laptop, and that works fine. I've plugged my M2PC into my USB port and turned it on, and the LED screen in the bottom right goes black. It's powered on, just not doing anything. Do I have to somehow get my laptop to recognize it? I've looked in the instructional manual that came with it, but there is literally nothing about how to set it up.
Also, I see that the M2PC is supposed to come with a Martin One-Key and a year of MSD, but I did not find a One-Key or a serial number to MSD inside the box. Where/how do I get these things?