Hello, I am having trouble here, and not sure what's causing it. I am running 10 universes via Ether2DMX8, M touch, and M Play on Windows 10 Pro (completely updated). M touch, M play and ether2DMX8 firmware updated. Latest version of M-series.
I cannot get DMX output out of either M play or M touch. On M series boot up M touch starts flashing and glitching out including pressing buttons and cueing functions, and then locks up. And M play also locks up switching banks and not responding . Ether2DMX8 output works perfect. After opening console tester and diagnosis tools and hitting reset outlet fixs issues minus DMX output, but no more glitches. Soon as I reset computer or software it goes back to glitching and still no output for for m play and m touch. Also after Console test/reset output under system /DMX settings /USB to DMX it shows multiple and InTouch units
I tested on a second computer with the same attributes but m play output and M touch output work fine and no glitching, but it did not have ether2DMX8 connected so leaves variables.
I have tried uninstalling M series completely redownloading and reinstalling twice.
Has anyone experienced anything like this? Any input is appreciated definitely in need of help Thanks Will post photo and video of glitching If needed
https://www.dropbox.com/s/fkeht1lbu5xaya2/M%20Touch%20M%20Play%20issue%20glitch.mov?dl=0 here is a video link to current glitches on M touch
Thanks for the support guys.....fixed it