Hello, I have a M2PC and M-play with a laptop configuration. M-PC is up to date. I've patched in and lights do not go to home position, nor are they getting any other parameters I send to them. I've tried the house console and that is working. My ports are set to the correct universes, licenses are all up-to-date. I've tried restarting several times. 2D visualizer is displaying correct information. GM is up and Preview is turned off. I've used this set-up for a few hundred shows and never had this issue. Tried calling both 24-hour hotlines and no answer. Show is tonight and I'm running out of options. Anyone have any suggestions?
Are you aware of this???
Please also be aware, that the above issue was already fixed...
Bottom line. Update your Windows, to latest update builds
Thanks Ofer. I hadn't seen that post previously, and updating windows did fix my issue. Thank you so much!