So I have an issue that I will be going into my home venue to try and diagnose, and hopefully fix.
The M1 there has began to have errors of cue lists and preset becoming corrupted with data being inserted into these that was not knowingly programmed. Some of this was previously attributed to user error of another designer. However, it seems errant data is being sent out, causing fixtures in known working condition to malfunction.
A few days ago, I was notified of the M1 displaying the infamous blue screen of death.
In my time working with both lighting and audio desks, I know this usually means that a virus has corrupted the system or there is data issues from a storage overload or a need to defragment the system. There is valid concern that a flash drive infected with a virus may have been attached to the console at some point.
What would be the best way to run a virus check on the M1? I have not had to do this to a lighting controller myself before, and I want to ensure I do not mess anything up.
One thing that has been considered is a factory reset, but I know that will only be a temporary fix that buries any virus for awhile until it creeps back in.
I'm willing to hear any advice or suggestions. A new controller does not seem to be in the budget for the house, so repairing the corruption is the solution, despite what that may entail. Thanks for any help in advance.